Terms of Services
These Terms of Service apply to all orders placed through the online store VeloraPets.
1. Contracting Party
VeloraPets
📧 support@velorapets.shop
2. Orders
By clicking the "Buy Now" button, you place a binding order for the products in your cart. Once your order is confirmed, you will receive an order confirmation email.
3. Prices & Payment
All prices displayed on our website are shown in USD and include applicable taxes where required by law.
We accept the following payment methods:
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Visa
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Mastercard
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American Express
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PayPal
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Apple Pay
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Google Pay
Payment must be completed before your order is processed and shipped.
4. Shipping
We offer worldwide shipping.
Estimated delivery times range from 5 to 25 business days, depending on the destination and shipping method selected.
Please note that delays caused by customs clearance, weather conditions, or carrier disruptions are beyond our control.
5. Retention of Title
All products remain the property of VeloraPets until full payment has been received.
6. Warranty
Customers are entitled to applicable statutory warranty rights under the laws of their country or region.
If you receive a defective or damaged product, please contact us promptly so we can assist you.
7. Limitation of Liability
VeloraPets shall be liable for damages resulting from intentional misconduct, gross negligence, or injury to life, body, or health.
In all other cases, liability shall be limited to the maximum extent permitted by applicable law.
8. Data Protection
We respect your privacy and handle personal information in accordance with our Privacy Policy.
Please review our Privacy Policy for detailed information regarding the collection, use, and protection of your data.
9. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which VeloraPets operates, without regard to conflict of law principles.
10. Contact Information
For questions regarding these Terms of Service or your order, please contact us: